We are a company you can trust! Our 100% Satisfaction Guarantee provides you with the reassurance that we are going to do everything in our power to make sure you have the best client experience with us – from the top quality photographer you will be matched with, to the outstanding customer service you will receive, to the top-of-the-line albums you can choose. We go above and beyond to make sure you are 100% happy with your ALS Photography experience. Here's how:
Our Unique Approach:
With our thoughtful team approach, each individual team member is in place to excel in their role – giving you the best customer service, the best coverage quality and the best albums designed to your specifications.
Personalization and Flexibility:
We will assist you in customizing a package best suited to your needs. You have ultimate flexibility and will never be locked in to purchasing products or services that you don’t want. When it comes to matching you with your photographer, we will assess your photography style preference and connect you with a perfect fit. When it comes to designing your album, you will choose all the details to include in the album and our talented team of designers will interpret your vision into a beautiful keepsake that you will treasure for a lifetime.
Quality Service and Planning Tools:
We are available to assist you every step of the way - throughout your wedding planning, on your wedding day and after your wedding. Unlike other photographers who do not return your calls in a timely manner,our team will always be looking after you. We will reach out to you whenever there is something to be done, such as providing your photographer with your wedding day schedule or starting your album. You can trust us to follow up with you when we say we will! In addition, we have customized tools in place to help you organize your photography coverage so that everyone is on the same page and nothing is left out! From mapping out
your photographer’s timeline, to organizing your photos on our online wedding gallery, to selecting your album. We have a full customer service and creative team standing by post wedding to make sure you get the attention you deserve even after your wedding. We work with you up until your album is in your hands to ensure high quality service each and every step of the way.